Free your clinical team from administrative drag.
A Vital Assist healthcare virtual assistant joins your practice as a dedicated team member — already trained in clinical workflows, EHR systems, and HIPAA-aware handling of PHI.
A trained remote team member, not a temp.
A healthcare virtual assistant is a full-time or part-time professional who works inside your existing systems — EHR, phones, scheduling — and reports to your practice manager. They are screened, trained, and supervised by Vital Assist, but they're loyal to your clinic.
Pick the work that's slowing you down.
Mix and match — most clinics start with one role and expand within a quarter.
Appointment Scheduling
Booking, rescheduling, confirmations, recall.
Patient Follow-ups
Post-visit calls, reminders, satisfaction checks.
Insurance Verification
Eligibility, benefits, prior authorizations.
Medical Billing Support
Claims prep, denial management, AR follow-up.
EHR Documentation
Chart prep, note completion, lab/imaging routing.
Inbox & Call Management
Triage, routing, replies inside your systems.
Scribing Support
Real-time and asynchronous note documentation.
Administrative Work
Data entry, reporting, vendor coordination.
What changes in your practice.
Reduce staffing costs
Up to 60% savings compared to local hires, with no recruitment fees.
Improve operational efficiency
Tighter scheduling, faster billing, fewer dropped tasks.
Reduce doctor burnout
Providers stop charting after hours and reclaim evenings.
Extend admin capacity
Scale capacity without remodeling your front office.
Dedicated full-time support
The same person every day — they learn your workflows.
Backed by Vital Assist
Supervision, QA, and replacement coverage included.
A simple, 5-step path to a new team member.
- 1
Consultation
We learn about your practice needs, workflows, and staffing goals.
- 2
Role Requirement Review
We define the role scope, expectations, schedule, and preferred experience.
- 3
Candidate Matching
We shortlist experienced Medical VAs aligned with your practice needs.
- 4
Training & Onboarding
We help ensure HIPAA awareness, security readiness, and onboarding coordination before deployment.
- 5
Ongoing Support
Dedicated partnership support, including replacement assistance when needed.
Tell us what your practice needs.
A short consult is the fastest way to scope the right role and timeline. We'll send a tailored proposal within one business day.